Please email to request a refund and we will assign you a tracking #.

Mail your returned item to:
Catal, Inc.
Returns Department  
4695 Chabot Drive. #200
Pleasanton, CA 94588

Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items can not be returned if they are used. We check any pur or pet hair.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking / Return Shipping Fee

Returns are subject to restocking fees of 15% – 25% of the purchase price and return shipping fees, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

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